Death in Professional Care

What to do

The Hospital bereavement or family liaison officers will offer you emotional support and practical advice about what to do next. They will provide you with:

  • The Medical Certificate for the cause of death.
     
  • Contact details for the nearest Registry Office, so that you can register the death.
     If the death is sudden or unexpected it may be referred to a coroner. Find out more about this here.
You should:
  • Contact us so we can liaise with the hospital or care home to make the necessary arrangements for you.
     
  • Register the death within 5 days, but you may contact us or come to see us beforehand if you would like to discuss the funeral arrangements.  Registration is usually at the Registry Office closest to the place of death. The registration should be done by a relative or the executor of the will. Please be aware that many Registry Offices require you to make an appointment.
     
  • Provide us with a Certificate for Burial or Cremation (Green Certificate) supplied by the Registry Office to enable us to take the deceased into our care.

Contact Levertons

Our business hours are 9am to 5pm, so please contact the branch closest to you within these hours. Alternatively submit an enquiry using our form.

Immediate Assistance

In the case of someone dying at home, or if you need to contact us for immediate assistance out of our office hours, please do call us. We can arrange collection at any time of day or night:

James and colleagues made a really challenging period for our family significantly less stressful with their incredible thoughtfulness, kindness and understanding of our needs. They were super attentive and respectful throughout. They gently guided us through the journey, always super communicative. We can not thank James and team enough for all their qualities as mentioned and making the day as beautiful as it could have been. Thanks again guys, from the all the family.

Review by Sean D left on 07 Nov 2024

Google

very professional and compassionate service; expensive but comprehensive Deborah Rush was very good

Review by john b left on 05 Nov 2024

TRUSTist

Leverton & Sons looked after us when our mother passed in October 2016, and once again, when our father passed in September 2024. They are the most patient and professional people. They never once tried to upsell any extra services. Julie, thank you for your patience when we grew frustrated with it all. And, most of all, thank you for looking after both our parents with such dignity.

Review by Z left on 04 Nov 2024

Google

Very professional and thoughtful throughout, at a difficult time for anyone. I have no criticisms. Indeed I specifically reported to my family the high quality of the service that Leverton and Sons provides. Mark dealt with our arrangements, and he and the other staff were consistently kind.

Review by Roger F left on 03 Nov 2024

Google

The funeral went ahead very smoothly indeed. Craig and his team did a fantastic job.

Review by Benjamin S left on 31 Oct 2024

Google

The funeral went ahead very smoothly indeed. Craig and his team did a fantastic job.

Review by Benjamin S left on 31 Oct 2024

TRUSTist

INFORMATIVE, KIND AND EFFICIENT SERVICE

Review by renata l left on 26 Oct 2024

TRUSTist

I want to express my heartfelt gratitude for the support you provided during this difficult time. You were all truly fantastic. The passing of my aunt was unexpected, and while I was stuck in Trinidad, one of her neighbors recommended you to me. From the very beginning, you held my hand, guiding me step by step and addressing all my questions with patience and care. You asked thoughtful questions that I hadn't even considered, and your presence at the service was invaluable, as we were unsure of what to do. Your coordination with the coroner and cremation site was seamless, and I am genuinely grateful for everything you did. Although I don't reside in the UK, I will certainly recommend your services to others, even if it’s rare for me to do so. Everything went so smoothly, and I truly appreciate your understanding of my situation as someone living abroad. The empathy and care you showed were unexpected and deeply appreciated. Thank you once again for everything.

Review by Salina A left on 25 Oct 2024

TRUSTist

Michael Cooney, Director(Camden) gave us excellent Funeral Service for my wife Eileen recently. Strongly Recommended.

Review by Joseph M left on 23 Oct 2024

Google

Leverton & Sons was very professional. They fulfilled all of our requests in a timely manner and Carmel was very responsive and helpful.

Review by Joan H left on 23 Oct 2024

Google

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