Glenn joined Levertons in July 2022 to support the Directors with a Strategic review focussed on organisational and people management improvements.
An engineer by background, Glenn has spent the last 20 years working with many organisations of various sizes, structures and in many industry sectors, including another Independent Family Funeral Director. His main focus has been on their people and business management processes and systems and working closely with the Investors in People framework.
He was introduced to Pippa and Andrew by Levertons Investors in People assessor, who had recommended engaging some specialist support to help them design and implement some development and improvements in the HR aspects of the business.
Since joining Levertons, he has carried out one-to-one reviews across all areas of the company. All the feedback will form the basis of the strategic review with the senior management. The reviews objective is to identify improvements in communication, engagement, business efficiencies and people management.
In his spare time, he is actively involved in the development of non-league football, increasing enthusiastic about playing ‘walking football’, has volunteered as trustee/governor with various educational organisations and being with his ever-expanding and globally spread family.
James and colleagues made a really challenging period for our family significantly less stressful with their incredible thoughtfulness, kindness and understanding of our needs. They were super attentive and respectful throughout. They gently guided us through the journey, always super communicative. We can not thank James and team enough for all their qualities as mentioned and making the day as beautiful as it could have been. Thanks again guys, from the all the family.
Review by Sean D left on 07 Nov 2024
very professional and compassionate service; expensive but comprehensive Deborah Rush was very good
Review by john b left on 05 Nov 2024
Leverton & Sons looked after us when our mother passed in October 2016, and once again, when our father passed in September 2024. They are the most patient and professional people. They never once tried to upsell any extra services. Julie, thank you for your patience when we grew frustrated with it all. And, most of all, thank you for looking after both our parents with such dignity.
Review by Z left on 04 Nov 2024
Very professional and thoughtful throughout, at a difficult time for anyone. I have no criticisms. Indeed I specifically reported to my family the high quality of the service that Leverton and Sons provides. Mark dealt with our arrangements, and he and the other staff were consistently kind.
Review by Roger F left on 03 Nov 2024
The funeral went ahead very smoothly indeed. Craig and his team did a fantastic job.
Review by Benjamin S left on 31 Oct 2024
The funeral went ahead very smoothly indeed. Craig and his team did a fantastic job.
Review by Benjamin S left on 31 Oct 2024
INFORMATIVE, KIND AND EFFICIENT SERVICE
Review by renata l left on 26 Oct 2024
I want to express my heartfelt gratitude for the support you provided during this difficult time. You were all truly fantastic. The passing of my aunt was unexpected, and while I was stuck in Trinidad, one of her neighbors recommended you to me. From the very beginning, you held my hand, guiding me step by step and addressing all my questions with patience and care. You asked thoughtful questions that I hadn't even considered, and your presence at the service was invaluable, as we were unsure of what to do. Your coordination with the coroner and cremation site was seamless, and I am genuinely grateful for everything you did. Although I don't reside in the UK, I will certainly recommend your services to others, even if it’s rare for me to do so. Everything went so smoothly, and I truly appreciate your understanding of my situation as someone living abroad. The empathy and care you showed were unexpected and deeply appreciated. Thank you once again for everything.
Review by Salina A left on 25 Oct 2024
Michael Cooney, Director(Camden) gave us excellent Funeral Service for my wife Eileen recently. Strongly Recommended.
Review by Joseph M left on 23 Oct 2024
Leverton & Sons was very professional. They fulfilled all of our requests in a timely manner and Carmel was very responsive and helpful.
Review by Joan H left on 23 Oct 2024
