Cookie Policy

What is a cookie?

Cookies are text files containing small amounts of information which are downloaded to your device when you visit a website. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognises that cookie. Cookies are useful because they allow a website to recognise a user's device.

You can find more information about cookies at: www.allaboutcookies.org and www.youronlinechoices.eu.

Cookies do lots of different jobs, like letting you navigate between pages efficiently, remembering your preferences, and generally improve the user experience.

They can also help to ensure that adverts you see online are more relevant to you and your interests.

The cookies used on this website have been categorised based on the categories found in the ICC UK Cookie guide.

A list of all the cookies used on this website by category is set out below.

Category 1: Strictly Necessary Cookies

These cookies enable services you have specifically asked for.

These cookies are essential in order to enable you to move around the website and use its features, such as accessing secure areas of the website. Without these cookies services you have asked for, like shopping baskets or e-billing, cannot be provided.

Examples include:

  • Remembering previous actions (e.g. entered text) when navigating back to a page in the same session.
  • Managing and passing security tokens to different services within a website to identify the visitor's status (e.g. logged in or not)
  • To maintain tokens for the implementation of secure areas of the website
  • To route customers to specific versions/applications of a service, such as might be used during a technical migration

These cookies will not be used

  • To gather information that could be used for marketing to the user
  • To remember customer preferences or user ID's outside a single session (unless the user has requested this function).

For those types of cookies that are strictly necessary, no consent is required.

Category 2: Performance Cookies

These cookies collect anonymous information on the pages visited

These cookies collect information about how visitors use a website, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies don't collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how a website works.

Examples include:

  • Web analytics - where the data collected is limited to the website operator's use only, for managing the performance and design of the site. These cookies can be third-party cookies but the information must be for the exclusive use of the publisher of the website visited.
  • Ad response rates - where the data is used exclusively for calculating response rates (click-through rates) to improve the effectiveness of advertising purchased on a site external to the destination website. If the same cookie is used to retarget adverts on a third-party site this would fall outside the performance category (see Category 4)
  • Affiliate tracking - where the cookie is used to let affiliates know that a visitor to a site visited a partner site some time later and if that visit resulted in the use or purchase of a product or service, including details of the product and service purchased. Affiliate tracking cookies allow the affiliate to improve the effectiveness of their site. If the same cookie is used to retarget adverts this would fall outside the performance category (see Category 4)
  • Error management - Measuring errors presented on a website, typically this will be to support service improvement or complaint management and will generally be closely linked with web analytics.
  • Testing designs - Testing variations of design, typically using A/B or multivariate testing, to ensure a consistent look and feel is maintained for the user of the site in the current and subsequent sessions.

These cookies should not be used to re-target adverts, if they are, they should be placed in category 4 as well.

By using our website, you agree that we can place these types of cookies on your device.

Category 3: Functionality Cookies

These cookies remember choices you make to improve your experience

These cookies allow the website to remember choices you make (such as your user name, language or the region you are in) and provide enhanced, more personal features. For instance, a website may be able to provide you with local weather reports or traffic news by storing in a cookie the region in which you are currently located. These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customise. They may also be used to provide services you have asked for such as watching a video or commenting on a blog. The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites a website works.

Examples include:

  • Remembering settings a user has applied to a website such as layout, font size, preferences, colours etc.
  • Remembering a choice such as not to be asked again to fill in a questionnaire.
  • Detecting if a service has already been offered, such as offering a tutorial on future visits to the website.
  • Providing information to allow an optional service to function such as offering a live chat session.
  • Fulfilling a request by the user such as submitting a comment.

These cookies should not be used to re-target adverts, if they are, they should be placed in category 4 as well.

By using our website you agree that we can place these types of cookies on your device.

Category 4: Targeting cookies or advertising cookies

These cookies collect information about your browsing habits in order to make advertising relevant to you and your interests.

These cookies are used to deliver adverts more relevant to you and your interests They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of the advertising campaign. They are usually placed by advertising networks with the website operator's permission. They remember that you have visited a website and this information is shared with other organisations such as advertisers. Quite often targeting or advertising cookies will be linked to site functionality provided by the other organisation.

Examples include:

  • Cookies placed by advertising networks to collect browsing habits in order to target relevant adverts to the user. The site the user is visiting need not actually be serving adverts, but often this will also be the case
  • Cookies placed by advertising networks in conjunction with a service implemented by the website to increase functionality, such as commenting on a blog, adding a site to the user's social network, providing maps or counters of visitors to a site.

This website does not contain targeting or advertising cookies that would require clear informed consent from the user to their use.

Immediate Assistance

In the case of someone dying at home, or if you need to contact us for immediate assistance out of our office hours, please do call us. We can arrange collection at any time of day or night:

All of the staff here are absolutely brilliant but especially Carmel who arranged my Dad's funeral. She answered my constant stream of questions and emails, was there every step of the way for us all and was so lovely with it all. She took all of the stress from us and guided us through it all from beginning to end which was just the biggest relief as we had no clue what to do. We would have been lost without her.

Review by Jo M left on 17 Feb 2025

Google

The funeral was carried out very sensitively and highly professionally by Levertons. Deborah always made herself available or responded quickly and was extremely helpful. She made sure we covered all that needed to be done and coordinated with others on our behalf to make things run smoothly, down to the smallest detail.

Review by Ursula B left on 16 Feb 2025

TRUSTist

Leverton and sons are a very organised business, never having planned a funeral myself I didn’t know how much would go into it but they made the process as easy as possible, everything was always efficient which made the organising of the funeral very quick. James was the person in charge of organising the funeral, he was quick at responding to calls/emails and answering any questions we had. Everything was as we wanted it and was very happy with the service that they provided.

Review by Natalie N left on 16 Feb 2025

Google

I think that from the very beginning until the very end Levertons were absolutely brilliant. Helpful, professional and I cannot think of a word that conveys how good they were. I would have absolutely no hesitation in recommending them.

Review by Chris V left on 14 Feb 2025

TRUSTist

Excellent Customer Service, extremely helpful and always available.

Review by Julian D left on 14 Feb 2025

Google

I found them very helpful very understanding they made a very difficult time easier by understanding our needs they was very respectful from start to finah thank you so much would highly recommend them to deal with your love ones

Review by Lowe left on 04 Feb 2025

Google

Could not recommend enough very professional and friendly.

Review by N doyle left on 23 Jan 2025

TRUSTist

The funeral, including the arrangements, were conducted in the most professional and efficient manner. The staff were most helpful in addressing my questions and queries which ensured that the day of the funeral went as smoothly as possible. An excellent service was provided by Leverton & Sons Ltd.

Review by Jack R left on 22 Jan 2025

TRUSTist

Review by Gary P left on 22 Jan 2025

TRUSTist

From the moment we contacted Leverton & Sons Funeral Directors, we were met with the most professional and compassionate service we could have hoped for. Their care and attention to detail were impeccable from start to finish. The removal of our mum’s body was handled with such kindness and respect, which gave us great comfort during such a difficult time. They guided us every step of the way, offering invaluable advice and assistance with obtaining the death certificate and making all the funeral arrangements. Even when it came to smaller details, like recommending a florist, their support was outstanding. On the day of the funeral, everything went seamlessly, a testament to their professionalism and dedication. The team at Leverton were not just professional but also incredibly caring throughout the process. We cannot fault their service and would highly recommend them to anyone in need of compassionate funeral care.

Review by Jon T left on 22 Jan 2025

Google

The Good Funeral Guide 2025
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Association Of Green Funeral Directors
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