What to do when someone dies

If you have wondered what you should do if someone close to you dies or you are experiencing a bereavement at the moment, we hope the following steps help to simplify what you will need to do.

First step

Within five days, you should register the person’s death, usually at the Registry Office closest to the place of death. The registration should be done by a relative or the executor of the will. Please be aware that many Registry Offices require you to make an appointment.

Once you have registered the death, we or another funeral director can then handle all the arrangements for you or help to guide and advise you.

Next steps

The next step will depend on where the person has died. That may be that they have died at home, in professional care or abroad. The person may need to be repatriated from here to outside of the UK. There are also other steps to take if they died suddenly or unexpectedly and if the death is of a baby or child.

Please click on one of the options to follow the steps that you would need to take next:

Dying at home

Death in professional care

Dying abroad or repatriation

Sudden or unexpected death

When a child or baby dies

All good funeral directors will be able to talk you through the steps based on your situation. You can of course call or email us for guidance and assistance at any time and with no obligation. We are always here to help you.

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Immediate Assistance

In the case of someone dying at home, or if you need to contact us for immediate assistance out of our office hours, please do call us. We can arrange collection at any time of day or night:

James and colleagues made a really challenging period for our family significantly less stressful with their incredible thoughtfulness, kindness and understanding of our needs. They were super attentive and respectful throughout. They gently guided us through the journey, always super communicative. We can not thank James and team enough for all their qualities as mentioned and making the day as beautiful as it could have been. Thanks again guys, from the all the family.

Review by Sean D left on 07 Nov 2024

Google

very professional and compassionate service; expensive but comprehensive Deborah Rush was very good

Review by john b left on 05 Nov 2024

TRUSTist

Leverton & Sons looked after us when our mother passed in October 2016, and once again, when our father passed in September 2024. They are the most patient and professional people. They never once tried to upsell any extra services. Julie, thank you for your patience when we grew frustrated with it all. And, most of all, thank you for looking after both our parents with such dignity.

Review by Z left on 04 Nov 2024

Google

Very professional and thoughtful throughout, at a difficult time for anyone. I have no criticisms. Indeed I specifically reported to my family the high quality of the service that Leverton and Sons provides. Mark dealt with our arrangements, and he and the other staff were consistently kind.

Review by Roger F left on 03 Nov 2024

Google

The funeral went ahead very smoothly indeed. Craig and his team did a fantastic job.

Review by Benjamin S left on 31 Oct 2024

Google

The funeral went ahead very smoothly indeed. Craig and his team did a fantastic job.

Review by Benjamin S left on 31 Oct 2024

TRUSTist

INFORMATIVE, KIND AND EFFICIENT SERVICE

Review by renata l left on 26 Oct 2024

TRUSTist

I want to express my heartfelt gratitude for the support you provided during this difficult time. You were all truly fantastic. The passing of my aunt was unexpected, and while I was stuck in Trinidad, one of her neighbors recommended you to me. From the very beginning, you held my hand, guiding me step by step and addressing all my questions with patience and care. You asked thoughtful questions that I hadn't even considered, and your presence at the service was invaluable, as we were unsure of what to do. Your coordination with the coroner and cremation site was seamless, and I am genuinely grateful for everything you did. Although I don't reside in the UK, I will certainly recommend your services to others, even if it’s rare for me to do so. Everything went so smoothly, and I truly appreciate your understanding of my situation as someone living abroad. The empathy and care you showed were unexpected and deeply appreciated. Thank you once again for everything.

Review by Salina A left on 25 Oct 2024

TRUSTist

Michael Cooney, Director(Camden) gave us excellent Funeral Service for my wife Eileen recently. Strongly Recommended.

Review by Joseph M left on 23 Oct 2024

Google

Leverton & Sons was very professional. They fulfilled all of our requests in a timely manner and Carmel was very responsive and helpful.

Review by Joan H left on 23 Oct 2024

Google

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