Navigating Social Media After Loss


In today’s modern world, social media plays a huge part in all our lives. After experiencing a loss it can be incredibly hard to navigate these platforms. Whether you are using social media to announce the passing of a loved one, to express grief, find out about grief support or manage a deceased’s online presence, it can all feel a bit too much sometimes. Many funeral directors, like us at Levertons, are now offering services to help and create free social media notices so it is easier to share information about funerals and memorials.

In this blog we will look at the ways in which social media can be used after a loss, and what happens to a loved one’s accounts when they pass away. We will also include some tips on how to prepare your own digital legacy to ensure your online presence is handled how you would have wanted.

Using Social Media After A Loss


The hardest thing after losing someone is how to tell the world that they have died. Long gone are the days when notices would be in the local paper, people often now turn to social media to share this news. Social media platforms can be used in a number of ways after a loss, and can help bring people together again:

1. Announcements & funeral details

Many people use social media to let people know a loved one has died. A post can include information about the passing (within reason), details of the funeral, and an invitation to family and friends. This can be a much quicker, easier way of letting people know without having to pick up the phone and deal with people expressing their grief.

2. Sharing memories & tributes

Social media used appropriately is a good platform for family and friends to come together and share memories & photos of the deceased. Creating a dedicated group or page in honour of the deceased can help keep their memory alive. Some platforms will even turn the original profile of the deceased into a memorial page, the next of kin just have to send a copy of the death certificate to the social media owner.

3. Online memorial services

Since the Covid-19 pandemic, lots of families have started hosting virtual memorial services, particularly for people who cannot attend in person. Social media platforms allow for memorials to be streamed online, and funeral directors may also help with broadcasting services on social media.

4. Creating a legacy page

Some social media platforms, like Facebook, allow for profiles of the deceased to be memorialised and therefore become a tribute where friends and family can leave messages.

Free Online Notices From Funeral Directors


Here at Levertons, we have started offering free online notices as part of our services. These are posted both on our website and shared via our social media platforms, making it easier for families to spread the word about the deceased as well as the funeral service if they wish.

Our online funeral notices typically include:

  • Information that the person has died (usually with a picture)
  • The date, time and location of the funeral or memorial service (if wanting to share this).
  • Information on how to send flowers or donations to a chosen charity.
  • An option for guests to leave messages or share memories.


This follows on from our MuchLoved tribute service which is where through our tribute pages you can view service details, make donations, leave messages for the family, light a candle or even share a picture of the deceased. This service is completely free, just get in touch if this is something you would like us to help you set up.

Preparing Your Digital Legacy

Planning for what happens to your digital data after you die is incredibly important, and gives your family one less thing to worry about. Your digital legacy includes everything from your social media accounts to email addresses, photos and other online information. Here are a few tips on how to prepare your digital legacy:

  • Create a digital will: include instructions for how you want your digital files to be managed, and whether you would like the executor of your estate to handle this or someone else.
  • Appoint a legacy contact: on some platforms like Facebook and Google, you can appoint a trusted person to manage your accounts after death.
  • Back up important files: make sure any valuable files are backed in a safe place so your loved ones can access them once you are no longer around.
  • Review privacy settings: regularly check the privacy settings on your social media accounts to ensure they are as secure as possible.

Navigating social media after a loss can be a challenging process. At Levertons, we are here to provide families with the support they need through this difficult time. For more information about our free online notices or our MuchLoved service, contact us today.

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Hannah Leverton

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Immediate Assistance

In the case of someone dying at home, or if you need to contact us for immediate assistance out of our office hours, please do call us. We can arrange collection at any time of day or night:

My family and friends have been using Levertons for over 50 years due to their excellent service. On my recent visit to arrange my Mum's cremation it was dealt with by Lorna who has a very kind, caring and professional manner. I wouldn't hesitate to recommend Levertons.

Review by Hayley W left on 11 Mar 2025

Google

Funeral of my 2nd Cousin Jamie Knight. James was fantastic. Caring, helpful, professional- reasonable cost, but CANNOT BE FALTERED. Service sheet compilation, Crem funeral and memorial service great. Adaptable and willing to guide me, I was the contact, through the complexity in this sad time. I would change nothing. All I can end with is, THANK YOU. Frank Illingworth

Review by Frank I left on 10 Mar 2025

Google

We have known and used Levertons over 50 years and have interned a few family members with them. Lorna was informative, attentive, sensitive and professional to all our needs with the recent funeral of my father. I would highly recommend there's service and Micheal and the staff were polite and respectful. Thank you.

Review by James S left on 07 Mar 2025

Google

Levertons was the 3rd funeral directors we went to in the local area and I wished I had gone to them first. We went with Levertons and had absolutely no issues at all. They were caring, understanding and knew what we wanted without pushing us in to making any decisions. They didn’t push us in to going to things we didn’t need and explained everything down to a T. The staff on the day of mums funeral went above and beyond and helped us all as a family feel at easy and stress free. Lorna in particular was anmazing and so caring and I highly recommend using Levertons after dealing with them myself. Thank you all at Levertons for your care and support over our difficult time. Jenny

Review by Jenny S left on 05 Mar 2025

Google

From start to finish the service we received from Levertons was faultless. Kind, caring and unwaveringly professional the team, and especially Craig, made a difficult and emotionally charged situation easy to understand and navigate. We (and especially my darling dad) were extremely well looked after throughout. I would t hesitate to recommend them. Thank you.

Review by Riza J left on 25 Feb 2025

TRUSTist

All of the staff here are absolutely brilliant but especially Carmel who arranged my Dad's funeral. She answered my constant stream of questions and emails, was there every step of the way for us all and was so lovely with it all. She took all of the stress from us and guided us through it all from beginning to end which was just the biggest relief as we had no clue what to do. We would have been lost without her.

Review by Jo M left on 17 Feb 2025

Google

The funeral was carried out very sensitively and highly professionally by Levertons. Deborah always made herself available or responded quickly and was extremely helpful. She made sure we covered all that needed to be done and coordinated with others on our behalf to make things run smoothly, down to the smallest detail.

Review by Ursula B left on 16 Feb 2025

TRUSTist

Leverton and sons are a very organised business, never having planned a funeral myself I didn’t know how much would go into it but they made the process as easy as possible, everything was always efficient which made the organising of the funeral very quick. James was the person in charge of organising the funeral, he was quick at responding to calls/emails and answering any questions we had. Everything was as we wanted it and was very happy with the service that they provided.

Review by Natalie N left on 16 Feb 2025

Google

I think that from the very beginning until the very end Levertons were absolutely brilliant. Helpful, professional and I cannot think of a word that conveys how good they were. I would have absolutely no hesitation in recommending them.

Review by Chris V left on 14 Feb 2025

TRUSTist

Excellent Customer Service, extremely helpful and always available.

Review by Julian D left on 14 Feb 2025

Google

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