What to do when someone dies

If you have wondered what you should do if someone close to you dies or you are experiencing a bereavement at the moment, we hope the following steps help to simplify what you will need to do.

First step

Within five days, you should register the person’s death, usually at the Registry Office closest to the place of death. The registration should be done by a relative or the executor of the will. Please be aware that many Registry Offices require you to make an appointment.

Once you have registered the death, we or another funeral director can then handle all the arrangements for you or help to guide and advise you.

Next steps

The next step will depend on where the person has died. That may be that they have died at home, in professional care or abroad. The person may need to be repatriated from here to outside of the UK. There are also other steps to take if they died suddenly or unexpectedly and if the death is of a baby or child.

Please click on one of the options to follow the steps that you would need to take next:

Dying at home

Death in professional care

Dying abroad or repatriation

Sudden or unexpected death

When a child or baby dies

All good funeral directors will be able to talk you through the steps based on your situation. You can of course call or email us for guidance and assistance at any time and with no obligation. We are always here to help you.

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Immediate Assistance

In the case of someone dying at home, or if you need to contact us for immediate assistance out of our office hours, please do call us. We can arrange collection at any time of day or night:

My family and friends have been using Levertons for over 50 years due to their excellent service. On my recent visit to arrange my Mum's cremation it was dealt with by Lorna who has a very kind, caring and professional manner. I wouldn't hesitate to recommend Levertons.

Review by Hayley W left on 11 Mar 2025

Google

Funeral of my 2nd Cousin Jamie Knight. James was fantastic. Caring, helpful, professional- reasonable cost, but CANNOT BE FALTERED. Service sheet compilation, Crem funeral and memorial service great. Adaptable and willing to guide me, I was the contact, through the complexity in this sad time. I would change nothing. All I can end with is, THANK YOU. Frank Illingworth

Review by Frank I left on 10 Mar 2025

Google

We have known and used Levertons over 50 years and have interned a few family members with them. Lorna was informative, attentive, sensitive and professional to all our needs with the recent funeral of my father. I would highly recommend there's service and Micheal and the staff were polite and respectful. Thank you.

Review by James S left on 07 Mar 2025

Google

Levertons was the 3rd funeral directors we went to in the local area and I wished I had gone to them first. We went with Levertons and had absolutely no issues at all. They were caring, understanding and knew what we wanted without pushing us in to making any decisions. They didn’t push us in to going to things we didn’t need and explained everything down to a T. The staff on the day of mums funeral went above and beyond and helped us all as a family feel at easy and stress free. Lorna in particular was anmazing and so caring and I highly recommend using Levertons after dealing with them myself. Thank you all at Levertons for your care and support over our difficult time. Jenny

Review by Jenny S left on 05 Mar 2025

Google

From start to finish the service we received from Levertons was faultless. Kind, caring and unwaveringly professional the team, and especially Craig, made a difficult and emotionally charged situation easy to understand and navigate. We (and especially my darling dad) were extremely well looked after throughout. I would t hesitate to recommend them. Thank you.

Review by Riza J left on 25 Feb 2025

TRUSTist

All of the staff here are absolutely brilliant but especially Carmel who arranged my Dad's funeral. She answered my constant stream of questions and emails, was there every step of the way for us all and was so lovely with it all. She took all of the stress from us and guided us through it all from beginning to end which was just the biggest relief as we had no clue what to do. We would have been lost without her.

Review by Jo M left on 17 Feb 2025

Google

The funeral was carried out very sensitively and highly professionally by Levertons. Deborah always made herself available or responded quickly and was extremely helpful. She made sure we covered all that needed to be done and coordinated with others on our behalf to make things run smoothly, down to the smallest detail.

Review by Ursula B left on 16 Feb 2025

TRUSTist

Leverton and sons are a very organised business, never having planned a funeral myself I didn’t know how much would go into it but they made the process as easy as possible, everything was always efficient which made the organising of the funeral very quick. James was the person in charge of organising the funeral, he was quick at responding to calls/emails and answering any questions we had. Everything was as we wanted it and was very happy with the service that they provided.

Review by Natalie N left on 16 Feb 2025

Google

I think that from the very beginning until the very end Levertons were absolutely brilliant. Helpful, professional and I cannot think of a word that conveys how good they were. I would have absolutely no hesitation in recommending them.

Review by Chris V left on 14 Feb 2025

TRUSTist

Excellent Customer Service, extremely helpful and always available.

Review by Julian D left on 14 Feb 2025

Google

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